Privacy Policy for Sunpay KH
This Privacy Policy describes how Sunpay (Cambodia) PLC collects, uses, shares, and protects your personal information when you use our Payment Service Provider (PSP) app (the "App"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.
-
Information We Collect
-
1.1
Information You Provide
: When you use our App, we may collect personal
information you provide
directly, including but not limited to:
- Your name
- Contact information (email address, phone number)
- Payment card details (credit/debit card numbers, expiration dates, and security codes)
- Billing information
- Transaction history
- Authentication data (username, password, PIN) 1.2 Information We Automatically Collect: We may also collect certain information automatically when you use the App, including:
- Device information (e.g., device type, operating system, unique device identifiers)
- Usage data (e.g., app interactions, transaction history)
- Location data (only with your explicit consent) 1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with the App and to provide you with a better user experience.
- How We Use Your Information We use your personal information for various purposes, including but not limited to:
- Processing payments and transactions
- Providing customer support and responding to your inquiries
- Personalizing your experience within the App
- Analyzing and improving our services
- Detecting and preventing fraudulent activities
- Complying with legal and regulatory requirements
- Information Sharing We may share your personal information in the following circumstances:
- With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, customer support services).
- When required by law, legal processes, or governmental requests.
- In connection with a merger, acquisition, or sale of all or a portion of our assets.
-
Your Choices
- You can control certain information collection preferences through your device or app settings.
- You may choose not to provide certain information, but it may limit your ability to use certain features of the App.
- You can opt out of receiving promotional communications from us by following the instructions provided in those communications.
-
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system is entirely secure.
-
Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their personal information, please contact us, and we will promptly delete it.
-
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of the App after such updates constitutes your acceptance of the revised Privacy Policy.
-
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Sunpay (Cambodia) PLC
Address: Morgan Tower, Unit 7/8a/8b, 20th Floor, Sopheak Mongkol Rd. (Koh Pich), Phum 14, Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh
Phone Number: +855 85 610 588